The 19th International Research Symposium on Service Excellence in Management (QUIS19) will take place during June 3-6, 2025 at Roma Tre University – Department of Business Studies, Rome, Italy.

The World’s Leading Conference in Service management Excellence is coming to the Eternal City in the Jubilee Year!
For more information about Jubilee click here

The main theme of the conference is “Service Innovation and Education in the Twin Transition: A Path to Digital and Sustainable Transformation”.

Prepare yourself for an extraordinary experience: in 2025, QUIS19 will arrive in Rome, bringing with it the latest advancements in service research.

In the Jubilee Year, the Eternal City will be the perfect backdrop for gathering academic, leaders, and professionals from around the globe, ready to share the newest research and findings that are revolutionizing the service field.

From June 3rd to 6th, 2025, Rome will become the beating heart of service management, offering a perfect blend of culture, history, and cutting-edge advancements. Don’t miss the opportunity to participate in interactive presentation, inspiring keynotes, and networking sessions.

Don’t miss out on this opportunity! Mark your calendar and prepare to be part of something outstanding.

Since 1988, the QUIS symposium brings together the best interdisciplinary academic research and management practices in a forum to advance the study of service management, service dominant logic, service leadership, customer experience, technology and innovations in service.

For more information about QUIS, click here.

See you in Rome!