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Organizing Committee

Co-Chairs

Thomas Hollmann
Department of Marketing, Center for Service Leadership (CSL), Arizona State University, USA
Per Kristensson
CTF, Service Research Center, Karlstad University, Sweden
Rohit Verma
Darla Moore School of Business, USA

Local Organizing Committee

Maria Francesca Renzi
Full Professor (Host Co-Chair)
Roberta Guglielmetti Mugion
Full Professor
Olimpia Martucci
Full Professor
Laura Di Pietro
Assistant Professor
Veronica Ungaro
Assistant Professor
Atifa Amin
Post Doc
Federica Bisceglia
PhD Student
Flaviana Capolini
PhD Student
Martina Cova
PhD Student
Ilaria Goglia
PhD Student
Roberto Viviani
PhD Student