Abstract submission

Researchers and practitioners are invited to submit an abstract describing their rigorous work for consideration for presentation during the 19th International Research Symposium on Service Excellence in Management (QUIS 19) which will take place at the beautiful campus of Roma Tre University, Rome, Italy on June 03-06, 2025.

Abstracts (maximum 500 words) should be submitted via this link latest by ~~November 15th 2024~~ November 30th 2024. (Note: Corresponding author will need to create an account at https://quis.confnow.eu/). All submissions will be reviewed by the conference Co-chairs and acceptance will be based on their contributions to theory, research and/or implications for practice for service management. By submitting an abstract, at least one of the authors agrees to attend QUIS19 if the work is accepted.

Notification of acceptance will be sent by January 31st 2025. Authors of accepted abstracts must submit either an extended abstract (1000 words) or a complete paper (maximum 10 pages) by March 15th, 2025 to be included in the QUIS19 proceedings.

A Best Paper Award will be presented during the conference and selected papers from the conference will be invited for consideration for publication in relevant service journals.

AUTHOR GUIDELINE

Authors must supply a structured abstract using the provided template, including these sub-headings:

Purpose of the study
Methodology
Findings
Research limitations/ Implications
Originality/ Value
Keywords

To submit the abstract, click on the following link: https://quis19.confnow.eu/ Register and fill out the form with information about the title, topic, authors, and co-authors. At the end, upload a file (PDF or Word) and copy and paste the abstract and the keywords into the box